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MiN NEW YORK CHAD MURAWCZYK


MiN New York undertakes to accept and deliver orders within the limit of available stocks. In case items are temporarily or permanently unavailable, we will send you an e-mail and update you accordingly. You will then have the option to modify or cancel your order. In case of a cancellation because of the temporary or permanent non-availability of items, we will of course give you a full refund as fast as possible. By confirming your order, you are accepting all of our general conditions of sale. MiN New York takes no responsibility for lost shipments although we will do our best to track and locate them.


Delivery

Delivery times will vary according to the destination and type of delivery service. MiN New York cannot be held responsible for any delays in delivery. Delayed delivery will not generate any penalty nor indemnity, and cannot be used as reason to cancel the order. A little patience is sometimes required, but we do our best to expedite whenever possible!

UNITED STATES


Please note that all our packages (except samples orders) in the USA are shipped via UPS Ground. For this reason, the delivery may take up to a week. 


Samples orders are shipped via USPS First Class and the delivery time may be up to 8-10 business days, no tracking number is available unfortunately. 


We do not ship to PO boxes or APO/FPO addresses in the US.

Orders placed on Friday will be processed on Monday

CANADA

Please note that all our packages, including sample orders, shipping to Canada are dispatched via Canada Post. For this reason, the delivery may take up to a week.

Orders placed on Friday will be processed on Monday

UNITED KINGDOM

Please note that all our packages (except samples orders) to UK are shipped via UK-Mail. For this reason, the delivery may take up 2-3 business days.

However, depending on the area and time of order (such as Holiday Season), estimated delivery date may vary, especially for the following: Northern Ireland, Scottish Island, Channel Isles/Channel Islands, North of Scotland.

Orders placed on Friday will be processed on Monday.

An order placed during any of the bank holidays will be dispatched later as the couriers are closed.

Samples orders are shipped via Royal Mail and the delivery may take up to 3-5 business days. No tracking number is available, however.

FRANCE

Please note that all our packages (except samples orders) to France are shipped via Colissimo. For this reason, the delivery may take up 2-3 business days.

However, depending on the area and time of order (such as Holiday Season), estimated delivery date may vary.

Orders placed on Friday will be processed on Monday.

An order placed during any of the bank holidays will be dispatched later as the couriers are closed.

Samples orders are shipped via La Poste and the delivery may take up to 3-5 business days. No tracking number is available, however.

OTHER COUNTRIES

Please note that all our packages (except samples orders) shipping to other countries, are dispatched via DHL. For this reason, the delivery may take up 5-10 business days.

Samples orders are shipped via Royal Mail, and please note that delivery may take up to 10-15 business days. No tracking number is available, however.

Please be advised that MiN New York cannot be held responsible for lost packages or delays for all non-tracked deliveries although we will do our best to sort it out with the carrier.

Please also note that tracked deliveries that cannot be delivered because of absent clients will be shipped again at the client’s expense or cancelled. For specific delivery lead times, please contact us with your request before placing your order. You may reach us by e-mail at (concierge@min.com) or by phone within the United States at 1.212.206.6366 Monday through Friday11am through 6pm EST.

Once an order has been placed, it is not possible to change the shipping service option selected at the time the order was placed.

Orders are only shipped to the delivery address you provided in your online order.

Please be sure to provide all the details needed including apartment/suite/building number, and the company name if needed. 

Delivery of Perfume Orders

We ship ship alcohol-based items (perfumes) to the following countries: 

United States 
Canada 
France 
United Kingdom 
Guernsey 
Isle of Man 
Jersey 
Northern Ireland 
Scotland 
Wales 
Austria 
Belgium 
Bulgaria 
Cyprus 
Czech Republic 
Denmark 
Estonia 
Finland 
Germany 
Greece 
Hungary 
Ireland 
Italy 
Latvia 
Lithuania 
Luxembourg 
Malta 
Montenegro 
Netherlands 
Norway 
Poland 
Portugal 
Principality of Andorra 
Romania 
Slovakia 
Slovenia 
Spain 
Sweden 
Switzerland 
Vatican


CLIENT SERVICES

Any further questions we kindly ask that you contact our concierge who will assist in resolving the challenge or answering your questions of course! You can reach us by e-mail at concierge@min.com or by phone 1.212.206.6366 Monday through Friday11am through 6pm EST.